William Matt

It is my pledge to always seek justice on behalf of the City of Lansing. As your neighbor, I will work diligently to find responsible solutions to our challenges, and lead with a vision guided by a hope of an ever-better city.

Wednesday, August 1, 2007

 

Comcast Warning

Brought to you via the Washington Post (LINK)

Montgomery County officials have taken the unusual step of warning Comcast cable subscribers about an imminent change to the terms of their agreement with the cable provider that would limit customers' rights to take legal action.


Seems Comcast slips in a little paper notice of your agreement to arbitration to settle disputes, giving up your right to a court case, including class action, if you decide to sue them.

Here's more:
In bills sent in July, Comcast, which provides cable service to more than 150,000 homes in Montgomery County and 24 million nationwide, informed county subscribers of a policy change that county officials say denies customers the right to take the company to court and bars class-action suits. Instead, the change would require serious disputes to go to arbitration.


I'm sure one of these County Commissioners were notified of this action by one of their eagle-eyed constituents, and I wanted to share it here with you so you too can keep an eye on your JULY monthly statement. He is the power of citizen journalism and being your own best watchdog brought to life!

Disclaimer, I am a Comcast subscriber for cable and internet access. The prices are high, but I like local programming and DSL is not an option in our neighborhood. Overall, for the quality of the product I am very satisfied. For the price, very unsatisfied. Regardless of your choice, everyone should be allowed their day in court.

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